1. What services do you offer?
We offer a variety of dog walking services, including solo walks, group walks, drop in services and customised enrichment activities tailored to your dog’s needs.
2. How long are the walks?
The walk time will be as long as you have booked, however this could be longer than the allocated time, due to collection and drop offs if you have booked a group walk.
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3. Do you walk dogs in all weather conditions?
Yes! We walk rain or shine, but we always prioritise your dog’s safety and comfort. We’ll make adjustments as needed for extreme weather.
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4. Are your walkers trained and insured?
Absolutely! Our team is trained in dog handling, first aid, and pet safety, and we are fully insured for your peace of mind.
5. How do you ensure the safety of my dog during walks?
We take safety very seriously. We always use secure leashes, monitor your dog closely, and keep group sizes small to ensure personalised attention.
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6. Can I schedule walks on a regular basis?
Yes! We offer flexible scheduling options, whether you need daily walks, weekly services, or occasional outings.
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7. What if my dog has special needs or behavioral issues?
We’re happy to accommodate special needs and will work closely with you to ensure a positive experience for your dog.
8. How do I pay for the services?
We offer various payment options, including online payments, direct bank transfers, and cash. You can choose what works best for you!
9. How do I book a walk?
Booking is easy! You can contact us via our website, phone, or email, and we’ll set up a consultation to discuss your dog’s needs.
10. What should I do if I need to cancel or reschedule?
We understand that plans change! Please let us know at least 72 hours in advance to avoid cancellation fees and to help us reschedule your service.
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11. Can we meet you before?
Of course! We offer a meet and greet appointment- free of charge. This way you can rest easy knowing that your animal is happy in our presence.
If you have any more questions, feel free to reach out! We're here to help.